Lisa, Jess & Tommy talk about customer service and the ever changing landscape of taking care of customers. Do you want to be helped on twitter, an online chat or would you prefer a good old phone call? It should be the customers’ choice on how they want to be served.

Red Shoes Speaks No. 17 Customer Service from Jessica Dennis on Vimeo.

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I saw this and it certianly set me back in my seat. Heres a pick of what 20GB of storage looked like and cost back on 1980 and ‘this is what it looks like today. Pretty stunning. Hat tip to Crunch Gear for the good info

20GB storage then and now

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