@Zappos rocks Lisa’s world with an amazing social media response and experience. Is your company set up to do the same?

Red Shoes Speaks No. 30 @Zappos Awesome Customer Service from Lisa Cruz on Vimeo.

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  • Erin LeMere

    Lisa & Tommy-
    Love Zappos! Not surprised that they are paying attention to SM, because they do everything right. I much prefer to shop local, and bricks and mortar- but no local stores care to offer cute, comfy shoes in larger sizes.
    Zappos cares about those who don’t fit into the common mold-and that makes them an uncommonly good company!

  • Erin LeMere

    Correction- there are a FEW local stores that offer such shoes- but not many! (That’s for you @OhDaddy)

  • http://tommytrc.com tommytrc

    Thanks for the comment love Erin. I’m glad you liked the piece and you are right, buying local and taking care of local people is super important.

  • http://topsy.com/www.tommytrc.com/sparkatopia/red-shoes-speaks-no-30-zappos-awesome-customer-service/?utm_source=pingback&utm_campaign=L2 Tweets that mention Sparkatopia » Red Shoes Speaks No. 30 @Zappos Awesome Customer Service — Topsy.com

    [...] This post was mentioned on Twitter by thomas clifford and wfrv5, Lyle Hawkins. Lyle Hawkins said: RT @tommytrc: Red Shoes Speaks No. 30 @Zappos Awesome Customer Service http://bit.ly/bMdHVr [...]

  • http://twitter.com/Zappos_Service Jonathan L.

    Thanks for posting this video! Hearing things like this will never get old. Thanks for plastering a smile on my face, ear to ear. Let us know if you ever need anything. :-D