@Zappos rocks Lisa’s world with an amazing social media response and experience. Is your company set up to do the same?

Red Shoes Speaks No. 30 @Zappos Awesome Customer Service from Lisa Cruz on Vimeo.

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5 comments untill now

  1. Erin LeMere @ 2010-06-24 15:52

    Lisa & Tommy-
    Love Zappos! Not surprised that they are paying attention to SM, because they do everything right. I much prefer to shop local, and bricks and mortar- but no local stores care to offer cute, comfy shoes in larger sizes.
    Zappos cares about those who don’t fit into the common mold-and that makes them an uncommonly good company!

  2. Erin LeMere @ 2010-06-24 15:53

    Correction- there are a FEW local stores that offer such shoes- but not many! (That’s for you @OhDaddy)

  3. Thanks for the comment love Erin. I’m glad you liked the piece and you are right, buying local and taking care of local people is super important.

  4. [...] This post was mentioned on Twitter by thomas clifford and wfrv5, Lyle Hawkins. Lyle Hawkins said: RT @tommytrc: Red Shoes Speaks No. 30 @Zappos Awesome Customer Service http://bit.ly/bMdHVr [...]

  5. Thanks for posting this video! Hearing things like this will never get old. Thanks for plastering a smile on my face, ear to ear. Let us know if you ever need anything. :-D

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