What’s your sign-off? How you close your emails can win or lose you friends. Take care to use words carefully! Jess and Tommy took about the different ways to conclude an email and their personal preferences.

Red Shoes Speaks No. 54 Email Closings from Lisa Cruz on Vimeo.

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As Manager of Digital Development Tom want to share his point of view on various subjects. Today’s Point of View topic is on customer service. Tom has spent over 25 years in various customer service rolls from his days as a paperboy to working with customers in his current role. What and some good customer service traits and what are bad ones. HC Miller has some great examples of super account managers and Tom wants to share with you one outstanding one.

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The best part of spring time is the ability to open the windows and clean out the closets. While you are taking care of your home, why not look at your social media home, too. Are you getting endless email newsletters and alerts? Are you friends with people who you don’t engage with? Lisa & Tommy discuss the need to take some time to do some social media “digital” spring cleaning.

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Red Shoes Speaks No. 27 Digital Spring Cleaning from Lisa Cruz on Vimeo.

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