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><channel><title>Sparkatopia &#187; jess dennis</title> <atom:link href="http://www.tommytrc.com/sparkatopia/tag/jess-dennis/feed/" rel="self" type="application/rss+xml" /><link>http://www.tommytrc.com/sparkatopia</link> <description>Welcome to my little spot in the world</description> <lastBuildDate>Thu, 02 Sep 2010 21:30:53 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.0.1</generator><image><title>Sparkatopia</title> <url>http://1.gravatar.com/avatar/1464b78a60ab9cdf7a2634af7345ccbb?s=48&amp;d=http%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%</url><link>http://www.tommytrc.com/sparkatopia</link> </image> <item><title>Red Shoes Speaks No. 36 Jess&#8217;s 5 Top iPad Picks</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-36-jesss-5-top-ipad-picks/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-36-jesss-5-top-ipad-picks/#comments</comments> <pubDate>Thu, 29 Jul 2010 21:33:41 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[Apple]]></category> <category><![CDATA[hc miller]]></category> <category><![CDATA[ipad]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[pr]]></category> <category><![CDATA[red shoes pr]]></category> <category><![CDATA[social media]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1261</guid> <description><![CDATA[Jess dishes on her top 5 iPad apps with Tommy. Let us know your favorites! Red Shoes Speaks No. 36 Jess&#8217;s 5 Top iPad Picks from Lisa Cruz on Vimeo.]]></description> <content:encoded><![CDATA[<p>Jess dishes on her top 5 iPad apps with Tommy. Let us know your favorites!</p><p><object
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href="http://vimeo.com/13601042">Red Shoes Speaks No. 36 Jess&#8217;s 5 Top iPad Picks</a> from <a
href="http://vimeo.com/redshoespr">Lisa Cruz</a> on <a
href="http://vimeo.com">Vimeo</a>.<div
class="tweetmeme_button" style="float: right; margin-left: 10px;"> <a
href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fred-shoes-speaks-no-36-jesss-5-top-ipad-picks%2F"><br
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src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fred-shoes-speaks-no-36-jesss-5-top-ipad-picks%2F&amp;source=tommytrc&amp;style=normal&amp;service=bit.ly&amp;service_api=R_ce1377afeac08c32fdc049cd9809cd63" height="61" width="50" /><br
/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-36-jesss-5-top-ipad-picks/feed/</wfw:commentRss> <slash:comments>1</slash:comments> </item> <item><title>Red Shoes Speaks No. 29 For Sale by FaceBook</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-29-for-sale-by-facebook/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-29-for-sale-by-facebook/#comments</comments> <pubDate>Thu, 27 May 2010 20:39:13 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[forsale]]></category> <category><![CDATA[hc miller]]></category> <category><![CDATA[house]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[lisa cruz]]></category> <category><![CDATA[red shoes pr]]></category> <category><![CDATA[sales]]></category> <category><![CDATA[social media]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1226</guid> <description><![CDATA[We would love to hear if you have ever sold a major item, like a house, on Facebook. Jess Dennis shares her thoughts about why she decided to &#8220;list&#8221; her home with her Facebook network. Red Shoes Speaks No. 29 For Sale by FaceBook from Lisa Cruz on Vimeo.]]></description> <content:encoded><![CDATA[<p>We would love to hear if you have ever sold a major item, like a house,  on Facebook. Jess Dennis shares her thoughts about why she decided to  &#8220;list&#8221; her home with her Facebook network.</p><p><object
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href="http://vimeo.com/12006031">Red Shoes Speaks No. 29 For Sale by FaceBook</a> from <a
href="http://vimeo.com/redshoespr">Lisa Cruz</a> on <a
href="http://vimeo.com">Vimeo</a>.<div
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src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fred-shoes-speaks-no-29-for-sale-by-facebook%2F&amp;source=tommytrc&amp;style=normal&amp;service=bit.ly&amp;service_api=R_ce1377afeac08c32fdc049cd9809cd63" height="61" width="50" /><br
/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-29-for-sale-by-facebook/feed/</wfw:commentRss> <slash:comments>1</slash:comments> </item> <item><title>Red Shoes Speaks No. 25 Facebook Privacy</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-25-facebook-privacy/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-25-facebook-privacy/#comments</comments> <pubDate>Thu, 06 May 2010 01:34:24 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[hc miller]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[Privacy]]></category> <category><![CDATA[privacy settings]]></category> <category><![CDATA[Public relations]]></category> <category><![CDATA[red shoes pr]]></category> <category><![CDATA[Security]]></category> <category><![CDATA[Social network]]></category> <category><![CDATA[technology]]></category> <category><![CDATA[tommytrc]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1206</guid> <description><![CDATA[Have you looked at your Facebook privacy settings lately? It seems as if Facebook changes its privacy terms and settings often and they leave it up to you to check and adjust accordingly. You must know that if you don&#8217;t want anyone to see it, then don&#8217;t take pictures of it or capture it and [...]]]></description> <content:encoded><![CDATA[<p>Have you looked at your Facebook privacy settings lately? It seems as if  Facebook changes its privacy terms and settings often and they leave it  up to you to check and adjust accordingly. You must know that if you  don&#8217;t want anyone to see it, then don&#8217;t take pictures of it or capture  it and certainly DO NOT upload it to Facebook or any other site under  the disguise its secure. Security is only as safe as the people who have  access.</p><p><object
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src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fred-shoes-speaks-no-25-facebook-privacy%2F&amp;source=tommytrc&amp;style=normal&amp;service=bit.ly&amp;service_api=R_ce1377afeac08c32fdc049cd9809cd63" height="61" width="50" /><br
/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-25-facebook-privacy/feed/</wfw:commentRss> <slash:comments>1</slash:comments> </item> <item><title>I miss You Dearly, Jess!</title><link>http://www.tommytrc.com/sparkatopia/i-miss-you-dearly-jess/</link> <comments>http://www.tommytrc.com/sparkatopia/i-miss-you-dearly-jess/#comments</comments> <pubDate>Sat, 24 Apr 2010 21:15:38 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Random Swill]]></category> <category><![CDATA[Apple]]></category> <category><![CDATA[ipad]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[lisa cruz]]></category> <category><![CDATA[MacbookPro]]></category> <category><![CDATA[sad]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1198</guid> <description><![CDATA[Jess, Your long lost and forgotten MacBook Pro loves you and wants to return to the fold. Ever since your new love has entered your life, things just have not been the same. You don&#8217;t communicate anymore. You are out late and seen with that &#8220;other&#8221; Apple product. I&#8217;m lonely, hurt and sad without you. [...]]]></description> <content:encoded><![CDATA[<p>Jess, Your long lost and forgotten MacBook Pro loves you and wants to  return to the fold. Ever since your new love has entered your life,  things just have not been the same. You don&#8217;t communicate anymore. You  are out late and seen with that &#8220;other&#8221; Apple product. I&#8217;m lonely, hurt  and sad without you. Why, Why Why?? I ask myself. Please come back!</p><p><object
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type="application/x-shockwave-flash" width="540" height="304" src="http://vimeo.com/moogaloop.swf?clip_id=11066707&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=00ADEF&amp;fullscreen=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p><p><a
href="http://vimeo.com/11066707">I miss You Dearly, Jess!</a> from <a
href="http://vimeo.com/redshoespr">Lisa Cruz</a> on <a
href="http://vimeo.com">Vimeo</a>.</p><div
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src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fi-miss-you-dearly-jess%2F&amp;source=tommytrc&amp;style=normal&amp;service=bit.ly&amp;service_api=R_ce1377afeac08c32fdc049cd9809cd63" height="61" width="50" /><br
/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/i-miss-you-dearly-jess/feed/</wfw:commentRss> <slash:comments>1</slash:comments> </item> <item><title>Red Shoes Speaks No. 19 Are Web sites dead?</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-19-are-web-sites-dead/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-19-are-web-sites-dead/#comments</comments> <pubDate>Tue, 06 Apr 2010 02:26:42 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[dynamic websites]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[lisa cruz]]></category> <category><![CDATA[red shoes pr]]></category> <category><![CDATA[spcial media]]></category> <category><![CDATA[static websites]]></category> <category><![CDATA[tommytrc]]></category> <category><![CDATA[Website]]></category> <category><![CDATA[Wordpress]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1157</guid> <description><![CDATA[Lisa, Jess and Tommy talk about static versus dynamic Web sites. You don&#8217;t have to spend thousands of dollars and know HTML code to design decent looking web sites. With WordPress and some time, you can build a Web site that looks like a pro did it. Red Shoes Speaks No. 19 Are Web sites [...]]]></description> <content:encoded><![CDATA[<p>Lisa, Jess and Tommy talk about static versus dynamic Web sites. You don&#8217;t have to spend thousands of dollars and know HTML code to design decent looking web sites. With WordPress and some time, you can build a Web site that looks like a pro did it.</p><p><object
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href="http://vimeo.com/10646295">Red Shoes Speaks No. 19 Are Web sites dead?</a> from <a
href="http://vimeo.com/jessdennis">Jessica Dennis</a> on <a
href="http://vimeo.com">Vimeo</a>.</p><div
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/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-19-are-web-sites-dead/feed/</wfw:commentRss> <slash:comments>2</slash:comments> </item> <item><title>Red Shoes Speaks No. 17 Customer Service</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-17-customer-service/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-17-customer-service/#comments</comments> <pubDate>Sun, 21 Mar 2010 14:42:18 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[Business]]></category> <category><![CDATA[Customer service]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[lisa cruz]]></category> <category><![CDATA[Online chat]]></category> <category><![CDATA[redshoes pr]]></category> <category><![CDATA[Social Networking]]></category> <category><![CDATA[tommytrc]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1145</guid> <description><![CDATA[Lisa, Jess &#38; Tommy talk about customer service and the ever changing landscape of taking care of customers. Do you want to be helped on twitter, an online chat or would you prefer a good old phone call? It should be the customers&#8217; choice on how they want to be served. Red Shoes Speaks No. [...]]]></description> <content:encoded><![CDATA[<p>Lisa, Jess &amp; Tommy talk about <a
class="zem_slink freebase/en/customer_service" href="http://en.wikipedia.org/wiki/Customer_service" title="Customer service" rel="wikipedia">customer service</a> and the ever changing  landscape of taking care of customers. Do you want to be helped on  twitter, an <a
class="zem_slink freebase/en/online_chat" href="http://en.wikipedia.org/wiki/Online_chat" title="Online chat" rel="wikipedia">online chat</a> or would you prefer a good old phone call? It  should be the customers&#8217; choice on how they want to be served.</p><p><object
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href="http://vimeo.com/10140522">Red Shoes Speaks No. 17 Customer Service</a> from <a
href="http://vimeo.com/jessdennis">Jessica Dennis</a> on <a
href="http://vimeo.com">Vimeo</a>.</p><div
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/> <img
src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fred-shoes-speaks-no-17-customer-service%2F&amp;source=tommytrc&amp;style=normal&amp;service=bit.ly&amp;service_api=R_ce1377afeac08c32fdc049cd9809cd63" height="61" width="50" /><br
/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-17-customer-service/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Red Shoes Speak No. 16: Olympic Tape Delays</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speak-no-16-olympic-tape-delays/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speak-no-16-olympic-tape-delays/#comments</comments> <pubDate>Tue, 23 Feb 2010 03:08:05 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[2010 Winter Olympics]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[NBC]]></category> <category><![CDATA[Online Communities]]></category> <category><![CDATA[red shoes pr]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[Social network]]></category> <category><![CDATA[Sport]]></category> <category><![CDATA[tommytrc]]></category> <category><![CDATA[twitter]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1136</guid> <description><![CDATA[Jess Dennis and Tommytrc discuss the 2010 Winter Olympics and how social media is negatively affecting tape delays in programming. Can networks like NBC continue to control when live events are aired and whether participants can discuss the proceedings in their social networks? Are the big networks acting as gatekeepers and trying to control the [...]]]></description> <content:encoded><![CDATA[<p>Jess Dennis and Tommytrc discuss the <a
class="zem_slink" title="2010 Winter Olympics" rel="homepage" href="http://www.vancouver2010.com">2010 Winter Olympics</a> and how <a
class="zem_slink freebase/en/social_media" title="Social media" rel="wikinvest" href="http://www.wikinvest.com/concept/Social_media">social media</a> is negatively affecting tape delays in programming. Can networks like <a
class="zem_slink freebase/en/nbc" title="NBC Universal" rel="homepage" href="http://www.nbcuni.com">NBC</a> continue to control when live events are aired and whether participants can discuss the proceedings in their <a
class="zem_slink freebase/en/social_network" title="Social network" rel="wikipedia" href="http://en.wikipedia.org/wiki/Social_network">social networks</a>? Are the big networks acting as gatekeepers and trying to control the message? Control freaks or not, discuss on <a
class="zem_slink freebase/en/twitter" title="Twitter" rel="homepage" href="http://twitter.com">Twitter</a> using the hashtag #redshoesspeak.</p><p><object
classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="560" height="315" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param
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type="application/x-shockwave-flash" width="560" height="315" src="http://vimeo.com/moogaloop.swf?clip_id=9632856&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=00ADEF&amp;fullscreen=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p><p><a
href="http://vimeo.com/9632856">Red Shoes Speak No. 16: Olympic Tape Delays</a> from <a
href="http://vimeo.com/jessdennis">Jessica Dennis</a> on <a
href="http://vimeo.com">Vimeo</a>.</p><div
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/> <img
src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fred-shoes-speak-no-16-olympic-tape-delays%2F&amp;source=tommytrc&amp;style=normal&amp;service=bit.ly&amp;service_api=R_ce1377afeac08c32fdc049cd9809cd63" height="61" width="50" /><br
/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speak-no-16-olympic-tape-delays/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Red Shoes Speaks No. 15 Digital Hoarding</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-15-digital-hoarding/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-15-digital-hoarding/#comments</comments> <pubDate>Sat, 20 Feb 2010 23:57:33 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Random Swill]]></category> <category><![CDATA[Cloud computing]]></category> <category><![CDATA[Compulsive hoarding]]></category> <category><![CDATA[Google]]></category> <category><![CDATA[hoarder]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[Online Communities]]></category> <category><![CDATA[red shoespr]]></category> <category><![CDATA[Search Engines]]></category> <category><![CDATA[Searching]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[tommytrc]]></category> <category><![CDATA[twitter]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1130</guid> <description><![CDATA[Are you a digital hoarder? Tommy and Jess discuss how Gmail and cloud computing have changed the way we store and search for information. Is Google changing the way individuals will file information forever? Let us know your thoughts on Twitter using the hash tag #redshoesspeak. Red Shoes Speaks No. 15 Digital Hoarding from Jessica [...]]]></description> <content:encoded><![CDATA[<p>Are you a digital hoarder? Tommy and Jess discuss how Gmail and cloud computing have changed the way we store and search for information. Is Google changing the way individuals will file information forever? Let us know your thoughts on Twitter using the hash tag #redshoesspeak.</p><p><object
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name="allowfullscreen" value="true" /><param
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type="application/x-shockwave-flash" width="560" height="315" src="http://vimeo.com/moogaloop.swf?clip_id=9552021&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=00ADEF&amp;fullscreen=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p><p><a
href="http://vimeo.com/9552021">Red Shoes Speaks No. 15 Digital Hoarding</a> from <a
href="http://vimeo.com/jessdennis">Jessica Dennis</a> on <a
href="http://vimeo.com">Vimeo</a>.</p><div
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/> <img
src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fred-shoes-speaks-no-15-digital-hoarding%2F&amp;source=tommytrc&amp;style=normal&amp;service=bit.ly&amp;service_api=R_ce1377afeac08c32fdc049cd9809cd63" height="61" width="50" /><br
/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-15-digital-hoarding/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Red Shoes Speak No. 14 Kevin Smith &amp; Soutwest Air Crisis Communication</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speak-no-14-kevin-smith-soutwest-air-crisis-communication/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speak-no-14-kevin-smith-soutwest-air-crisis-communication/#comments</comments> <pubDate>Wed, 17 Feb 2010 22:15:04 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[Clerks]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[Kevin Smith]]></category> <category><![CDATA[Mass media]]></category> <category><![CDATA[Online Communities]]></category> <category><![CDATA[red shoes pr]]></category> <category><![CDATA[Social Networking]]></category> <category><![CDATA[Southwest Airlines]]></category> <category><![CDATA[Southwest Twitter]]></category> <category><![CDATA[tommytrc]]></category> <category><![CDATA[twitter]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1126</guid> <description><![CDATA[Kevin Smith (@thatkevinsmith) was asked to step off a Southwest Airlines (@SouthwestAir) flight on Feb. 13, 2010 due to his size. With over 1.6 million followers, Smith’s Tweets about the situation quickly hit mainstream media and blew up in social media. The Southwest Twitter account responded very quickly and appropriately with multiple apologies. As companies [...]]]></description> <content:encoded><![CDATA[<p>Kevin Smith (@<a
class="zem_slink" title="Kevin Smith" rel="twitter" href="http://twitter.com/thatkevinsmith">thatkevinsmith</a>) was asked to step off a <a
class="zem_slink freebase/en/southwest_airlines" title="Southwest Airlines" rel="geolocation" href="http://maps.google.com/maps?ll=32.8466666667,-96.861&amp;spn=0.01,0.01&amp;q=32.8466666667,-96.861%20%28Southwest%20Airlines%29&amp;t=h">Southwest</a> Airlines (@<a
class="zem_slink" title="Southwest Airlines" rel="twitter" href="http://twitter.com/southwestair">SouthwestAir</a>) flight on Feb. 13, 2010 due to his size. With over 1.6 million followers, Smith’s Tweets about the situation quickly hit <a
class="zem_slink freebase/en/mass_media" title="Mass media" rel="wikipedia" href="http://en.wikipedia.org/wiki/Mass_media">mainstream media</a> and blew up in social media. The Southwest <a
class="zem_slink freebase/en/twitter" title="Twitter" rel="homepage" href="http://twitter.com">Twitter</a> account responded very quickly and appropriately with multiple apologies. As companies continue to engage in social media, how do they prevent or respond to crisis situations such as this? Join the conversation on Twitter using the hash tag #redshoesspeak.</p><p><object
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type="application/x-shockwave-flash" width="560" height="315" src="http://vimeo.com/moogaloop.swf?clip_id=9495541&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=00ADEF&amp;fullscreen=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p><p><a
href="http://vimeo.com/9495541">Red Shoes Speak No. 14 Kevin Smith &amp; Soutwest Air Crisis Communication</a> from <a
href="http://vimeo.com/jessdennis">Jessica Dennis</a> on <a
href="http://vimeo.com">Vimeo</a>.</p><div
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/> <img
src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.tommytrc.com%2Fsparkatopia%2Fred-shoes-speak-no-14-kevin-smith-soutwest-air-crisis-communication%2F&amp;source=tommytrc&amp;style=normal&amp;service=bit.ly&amp;service_api=R_ce1377afeac08c32fdc049cd9809cd63" height="61" width="50" /><br
/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speak-no-14-kevin-smith-soutwest-air-crisis-communication/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Red Shoes Speaks No. 8 Social media, strategy or communication channel</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-8-social-media-strategy-or-communication-channel/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-8-social-media-strategy-or-communication-channel/#comments</comments> <pubDate>Sat, 16 Jan 2010 12:38:38 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[Best practice]]></category> <category><![CDATA[Blog]]></category> <category><![CDATA[Business]]></category> <category><![CDATA[Company]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[Marketing]]></category> <category><![CDATA[red shoes pr]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[tommytrc]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1095</guid> <description><![CDATA[Jess and Tommy talk about Jess&#8217; blog post called Social media, not a strategy or a tactic…a communication channel. How should companies be using social media and incorporating it into their marketing plans? Jess and Tommy discuss best practices for corporate social media use. Red Shoes Speaks No. 8 Social media, strategy or communication channel [...]]]></description> <content:encoded><![CDATA[<p>Jess and Tommy talk about Jess&#8217; blog post called Social media, not a strategy or a tactic…a communication channel. How should companies be using social media and incorporating it into their marketing plans? Jess and Tommy discuss best practices for corporate social media use.</p><p><object
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href="http://vimeo.com/8720396">Red Shoes Speaks No. 8 Social media, strategy  or communication channel</a> from <a
href="http://vimeo.com/jessdennis">Jessica Dennis</a> on <a
href="http://vimeo.com">Vimeo</a>.</p><div
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/> </a></div> ]]></content:encoded> <wfw:commentRss>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-8-social-media-strategy-or-communication-channel/feed/</wfw:commentRss> <slash:comments>2</slash:comments> </item> </channel> </rss>
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