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><channel><title>Sparkatopia &#187; Online chat</title> <atom:link href="http://www.tommytrc.com/sparkatopia/tag/online-chat/feed/" rel="self" type="application/rss+xml" /><link>http://www.tommytrc.com/sparkatopia</link> <description>Welcome to my little spot in the world</description> <lastBuildDate>Tue, 01 Nov 2011 00:10:26 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.1</generator><image><title>Sparkatopia</title> <url>http://0.gravatar.com/avatar/1464b78a60ab9cdf7a2634af7345ccbb.png?s=48</url><link>http://www.tommytrc.com/sparkatopia</link> </image> <item><title>Red Shoes Speaks No. 17 Customer Service</title><link>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-17-customer-service/</link> <comments>http://www.tommytrc.com/sparkatopia/red-shoes-speaks-no-17-customer-service/#comments</comments> <pubDate>Sun, 21 Mar 2010 14:42:18 +0000</pubDate> <dc:creator>tommytrc</dc:creator> <category><![CDATA[Red Shoes Speaks]]></category> <category><![CDATA[Business]]></category> <category><![CDATA[Customer service]]></category> <category><![CDATA[jess dennis]]></category> <category><![CDATA[lisa cruz]]></category> <category><![CDATA[Online chat]]></category> <category><![CDATA[redshoes pr]]></category> <category><![CDATA[Social Networking]]></category> <category><![CDATA[tommytrc]]></category><guid
isPermaLink="false">http://www.tommytrc.com/sparkatopia/?p=1145</guid> <description><![CDATA[Lisa, Jess &#38; Tommy talk about customer service and the ever changing landscape of taking care of customers. Do you want to be helped on twitter, an online chat or would you prefer a good old phone call? It should be the customers&#8217; choice on how they want to be served. Red Shoes Speaks No. [...]]]></description> <content:encoded><![CDATA[<p>Lisa, Jess &amp; Tommy talk about <a
class="zem_slink freebase/en/customer_service" href="http://en.wikipedia.org/wiki/Customer_service" title="Customer service" rel="wikipedia">customer service</a> and the ever changing  landscape of taking care of customers. Do you want to be helped on  twitter, an <a
class="zem_slink freebase/en/online_chat" href="http://en.wikipedia.org/wiki/Online_chat" title="Online chat" rel="wikipedia">online chat</a> or would you prefer a good old phone call? It  should be the customers&#8217; choice on how they want to be served.</p><p><object
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href="http://vimeo.com/10140522">Red Shoes Speaks No. 17 Customer Service</a> from <a
href="http://vimeo.com/jessdennis">Jessica Dennis</a> on <a
href="http://vimeo.com">Vimeo</a>.</p><div
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